Trouble Shooting Instructions
Help with Page Errors
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Our log in and registration pages reside on a secure server.
If the log in or registration page does not open you must update your browser settings to allow a TLS 1.0 connection (it makes the connection more secure).
For Internet Explorer:
Go to Tools> Internet Options
Click on the “Advanced” tab on the Internet Options window
Scroll down to the Security section.
Make sure to check on “Use TLS 1.0”
Then click “OK”
For Firefox:
Go to Tools>Options
Click on the “Advanced”
Click on the “Encryption” tab
Make sure to check on “Use TLS 1.0”
Then click “OK”
Once the settings are changed refresh the page and try again.